Simplify your ConnectWise PSA Experience with Nilear
Discover the power of the Nilear Operations Suite (NilearOS), a comprehensive suite of eight products seamlessly integrated with ConnectWise PSA. Nilear is your essential third-party integration tool, with over 15 years of expertise to elevate your CW experience.
Simplify your ConnectWise PSA Experience with Nilear
Discover the power of the Nilear Operations Suite (NilearOS), a comprehensive suite of eight products seamlessly integrated with ConnectWise PSA. Nilear is your essential third-party integration tool, with over 15 years of expertise to elevate your CW experience.
Streamlined Solutions for MSPs
Real-Time Ticketing and Feedback
Effortlessly manage tickets & enhance communication.
Configuration Management
Streamline and simplify configuration processes.
Automation
Boost productivity with automated workflows.
Why Choose NilearOS?
With a decade of experience dedicated to serving MSPs, our products are designed to improve service efficiency and reduce labor costs.
Explore the possibilities with NilearOS – Your Partner in MSP Success.
Why Choose NilearOS?
With a decade of experience dedicated to serving MSPs, our products are designed to improve service efficiency and reduce labor costs.
Explore the possibilities with NilearOS – Your Partner in MSP Success.
Why Choose NilearOS?
With a decade of experience dedicated to serving MSPs, our products are designed to improve service efficiency and reduce labor costs.
Explore the possibilities with NilearOS – Your Partner in MSP Success.
Synchronize ConnectWise PSA contacts and streamline license-based & user-based billing with Azure AD, Office 365, Active Directory, and Google Workspaces. Enjoy prorating and tiered pricing for simplified billing.
A real-time, workflow-based interface for ConnectWise PSA, MTX ensures a seamless experience with tickets, activities, and schedules. Advanced caching and queuing guarantee no delays, while the mobile version (MTM) automates travel schedule records, time entries, and travel expenses, enabling mass ticket updates in a fraction of the time.
Keep your team in sync across different locations and time zones. Benefit from time-based historical reporting and a time-lapse replay feature, ensuring everyone’s on the same page about the ticket worked on.
Sync time entries with schedule records to effortlessly maintain accuracy in your Dispatch Portal and automatically add “Travel To” & “Travel From” schedule records for on-sites.
Define and communicate service-related goals through gamification, recognition, and incentives. Score Cards offer real-time, weekly performance feedback, with Scoring Modules like Real-time Ticketing, Timesheet Analysis, Configuration Analysis, and customizable options.
Efficiently dispatch off-site with mapped views of clients by company type, agreement type, or marketing group. Overlay employee home addresses with on-site appointments and current traffic patterns.
Never miss an update with Nilear Live. Stream incoming tickets, customer responses, status changes, ticket assignments, changes to staff availability, and Score My Team peer reviews to your Teams or Slack chat.
Keep configurations complete and up to date. Report missing fields and types, store MFA codes with configurations, and prompt review cycles effortlessly.
Synchronize ConnectWise PSA contacts and streamline license-based & user-based billing with Azure AD, Office 365, Active Directory, and Google Workspaces. Enjoy prorating and tiered pricing for simplified billing.
A real-time, workflow-based interface for ConnectWise PSA, MTX ensures a seamless experience with tickets, activities, and schedules. Advanced caching and queuing guarantee no delays, while the mobile version (MTM) automates travel schedule records, time entries, and travel expenses, enabling mass ticket updates in a fraction of the time.
Keep your team in sync across different locations and time zones. Benefit from time-based historical reporting and a time-lapse replay feature, ensuring everyone’s on the same page about the ticket worked on.
Sync time entries with schedule records to effortlessly maintain accuracy in your Dispatch Portal and automatically add “Travel To” & “Travel From” schedule records for on-sites.
Define and communicate service-related goals through gamification, recognition, and incentives. Score Cards offer real-time, weekly performance feedback, with Scoring Modules like Real-time Ticketing, Timesheet Analysis, Configuration Analysis, and customizable options.
Efficiently dispatch off-site with mapped views of clients by company type, agreement type, or marketing group. Overlay employee home addresses with on-site appointments and current traffic patterns.
Never miss an update with Nilear Live. Stream incoming tickets, customer responses, status changes, ticket assignments, changes to staff availability, and Score My Team peer reviews to your Teams or Slack chat.
Keep configurations complete and up to date. Report missing fields and types, store MFA codes with configurations, and prompt review cycles effortlessly.
What Our Customers Are Saying
Support is the best I’ve received in any industry from any vendor at any time. We simply couldn’t dispatch, track time and status accurately, or manage SLAs as effectively with any other solution we are aware of. The tool doesn’t slow us down—it speeds us up.
Jeff Dyck Terravista
We recently discovered Nilear on a recommendation from another MSP in our peer group. I wish we had found them years ago. The MTX product improved our recorded billable percentage by 20%! The documentation finally properly reflects the teams’ effort! The ConnectActive product also has more than paid for itself by helping us avoid timely reconciliation with customers about who Office 365 licenses are assigned to and who is included in the maintenance contract. We were also impressed with the support; we reported a small bug, and the fix was implemented in the product the following day! Impressive turn around on support.
We are a very happy Nilear customer.
Brad Ray American Technology Specialists
What Our Customers Are Saying
Support is the best I’ve received in any industry from any vendor at any time. We simply couldn’t dispatch, track time and status accurately, or manage SLAs as effectively with any other solution we are aware of. The tool doesn’t slow us down—it speeds us up.
Jeff Dyck Terravista
We are a very happy Nilear customer.
Brad Ray American Technology Specialists
What Our Customers Are Saying
Support is the best I’ve received in any industry from any vendor at any time. We simply couldn’t dispatch, track time and status accurately, or manage SLAs as effectively with any other solution we are aware of. The tool doesn’t slow us down—it speeds us up.
Jeff Dyck Terravista
We recently discovered Nilear on a recommendation from another MSP in our peer group. I wish we had found them years ago. The MTX product improved our recorded billable percentage by 20%! The documentation finally properly reflects the teams’ effort! The ConnectActive product also has more than paid for itself by helping us avoid timely reconciliation with customers about who Office 365 licenses are assigned to and who is included in the maintenance contract. We were also impressed with the support; we reported a small bug, and the fix was implemented in the product the following day! Impressive turn around on support.
We are a very happy Nilear customer.
Brad Ray American Technology Specialists